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Elephant memory

Your Memory Stinks: HOW FLAWED RECALL & MEMORY BIAS POLLUTE MARKET RESEARCH AND WHAT CAN BE DONE ABOUT IT

PART I | WHO ARE WE AND WHY ARE WE DOING THIS? Recall and memory. Tricky things. Especially for market researchers. The market research industry has traditionally relied upon recall- and memory-based methods for gathering feedback and insights. But there’s a ton of evidence out there that calls into question […]

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America's Favorite Thanksgiving Pie

Dialsmith Discoveries | What’s America’s Favorite Thanksgiving Pie?

  Pie and Thanksgiving… they go together like, well… like apple and pie. And this time of year, especially here in the States, there’s a whole lot of attention being paid to both–I mean c’mon, we’re talking about two huge slices of Americana here. So, while we here at Dialsmith, […]

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dial testing of the presidential debate on CNN

CNN Dial Tests the First Presidential Debate

Dial testing makes another showing on the campaign trail. If you’ve been living under a rock for the last 24 hours, you may not know that last night’s debate was one for the record books. As has been tradition for years, CNN used dial testing during last night’s debate. They […]

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Back-To-School Messaging: How Parents Feel About Conditions For Returning to School

Back-To-School Messaging is a Mixed Bag for These Parents As part of the ongoing “Back-to-Normal Barometer” tracking study, we crafted and dial tested back-to-school messaging to gauge how parents would react. We tested the video below featuring someone playing the role of a school superintendent communicating a message about students […]

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Why Don’t People Wear Masks? How Can We Change That?

Why Don’t People Wear Masks?   There is a (relatively) small subset of the population who NEVER wear masks. We are digging into this group to figure out why.   We will keep this brief: The science is real: Masks are our best (last?) line of defense against coronavirus The […]

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2 Expert Examples of Jury Research Wins

Jury Researchers, Litigation Consultants—call them what you will, but in reality, their clients expect them to be mind readers. Truth is, they know where to look, and what to look for. And they use the right tools that help them do it. These experts can find wins even in virtually […]

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Adapting to Online Qual Can Bring Out Your Growth Mindset

Growth Mindset or Fixed Mindset? In this covid-19 world, the business of research has one choice right now… Adapt. Bring on the Growth Mindset! This does not mean settling. It just means thinking differently about how you execute your work. Think about moving to Online Qual and how to make […]

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Full-Service Focus Groups Online? Yep.

Forget DIY. You have a lot of new things to worry about. Producing online focus groups should NOT be one of them.  Virtual focus groups have all the complexities of a live event- with some added technical challenges thrown in. Lean on us because this is what we do. Secure, […]

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