Full-Service Focus Groups Online? Yep.
Forget DIY. 
You have a lot of new things to worry about.
Producing online focus groups should NOT be one of them.
Virtual focus groups have all the complexities of a live event- with some added technical challenges thrown in. Lean on us because this is what we do.
Secure, One-Stop, Premier: S.O.P. Online Focus Groups
(powered by Dialsmith)
- SECURITY is never a question. Our platform uses the same secure conferencing platform as the Pentagon and the CDC, which is also HIPAA-compliant.
- We’re your ONE-STOP shop for full-service online research, managing all the background tasks so you can focus on the research.
- We prep for and produce your online focus group with the same high-touch, PREMIER SERVICE we deliver for our in-person projects.
▶︎ Tell Me More… This DIY thing is ridiculous.
Here is the full-service we deliver for each of your projects:
▸ Manage respondents
▸ Manage virtual-backroom client-viewing
▸ Manage recruiting (opt)
▸ Manage technical set-up with each respondent
▸ Produce the event together with the moderator
▸ Produce your deliverables in the format you need (opt)
▸ Assign highly technical staff to every stage of your project
▶︎ Download the info sheet
Your project will be assigned 3 team members:
Pre-Production Tech
▸ Sets up the environment
▸ Performs technical checks with each respondent days in advance
▸ Sets up the communication channels between us, our client, and their client
Technical Director
▸ Runs the session with the moderator and
▸ Manages all technical details
▻ Screen-sharing
▻ Switching between discussion and dial testing of videos
▻ Playing videos; Taking polls
Services Tech
▸ Works backstage during the event
▸ Fields respondent technical questions in real-time
Who is our staff?
We only have senior technical staff—that’s how we achieve the white-glove service we’re known for. You will always get the A-team because that’s all we have.
